Terms and Conditions

These Terms and Conditions constitute a binding agreement between You  and Wehost XP LLC (hereinafter referred to as the Company) and govern your use of the Website  and related Company Services.

The company offers Customers the opportunity to buy tours through the website WEPICK.GE under the terms and conditions set forth in these terms and conditions.

Please read these Terms and Conditions carefully, which govern your use of the Company Services, by agreeing on which you confirm and fully agree all the indicated provisions.

The Company has the right to unilaterally make changes to these Terms and Conditions by publishing it on the website at any time without the consent of the Customer.

The Company requests personal information from the Customer as needed to provide effective service and takes care of its security and non-disclosure.

These terms and conditions are regulated by the legislation of Georgia.

Definition of the terms

  • The terms used in these Terms and Conditions have the following meanings:
    • Website – means the website – Wepick.ge, owned / used by the Company through which the Customer books and buys tours.
    • Personal account – means the account registered by the Customer on the website.
    • Authorization – means the Customer’s access to a personal account as defined by these terms and conditions.
    • Tour / Tours – means the relevant services provided by the Company.
    • Company – means ——– LLC (I/C 405324304) Legal address: Georgia, Tbilisi, Vake district, Vazha-Pshavela avenue, block VII, building. №14, apartment №22.
    • Customer – means the person registered on the website and buying the tours posted on the same website, and the accompanying persons traveling with him / her on the same tour.
    • Agreement – means the combination of selecting a specific tour electronically on the website (electronically indicating its start and end time, number of customers and tour selection), agreeing to these terms and conditions (which is equivalent to signing the Agreement) and paying the selected tour price by the Customer.
    • Buying the tour – means the transfer/reflection of the relevant price of the selected tour to the Company’s bank account after selecting the tour (s) electronically posted on the company’s website and electronically confirming (marking) the terms and conditions.
    • Parties – means the Company and the Customer.
    • Third party – any person other than the Company and the Customer.

Statements and Guarantees:

  • By agreeing to these Terms and Conditions, the Customer confirms that:
    • The Customer has the full authority to sign and fulfill the obligations under these Terms or any other agreements and applications;
    • Has Read and agrees to these Terms and Conditions;
    • All materials and information provided by him/her are accurate.
    • Is not involved in any illegal activities provided by the legislation of any jurisdiction.
    • When opening a personal account and for the entire period of validity of the Agreement, his/her activities and / or actions are / will be in accordance with local and / or international legislation;
    • Will conscientiously, fully and duly comply with these Terms and Conditions, as well as the obligations under the Agreement.
  • The Company is not responsible for the following:
    • The essence of the information placed by the Customer on the Website;
    • Any damage caused by improper performance or non-performance of the obligations by the Customer;
    • The accuracy of any information provided by the Customer to the Company and any damage caused by such inaccuracy;
    • Damage caused by the Customer to the third parties;
    • The result due to a problem / delay on the website;
  • The Company is released from any liability that may be a result of any Customer’s action, breaching the Agreement by the Customer, including these terms and conditions, non-compliance with applicable laws and regulations, etc.

Opening a personal account and authorization

  • To use the services of the company, the Customer is obliged to register in accordance with these terms and conditions. During the registration process, the Customer is obliged to agree to these terms and conditions. After completing the registration, the Customer is entitled to use the website and / or the services offered by the Company.
  • The Customer is obliged to keep his personal account access codes safe and not to disclose them to the third parties.
  • The Customer assumes full responsibility for any action taken on his account. If a person accesses a Customer’s account under someone else’s name and reference, it is assumed that he / she has sufficient authority. The Company is not responsible for any damage caused by a third party accessing the Customer Account.
  • The Customer is obliged to ensure the accuracy of the information in his personal account and its updating. The company will not be liable for any damages caused by the non-fulfillment of this obligation by the Customer
  • When opening a personal account, the Customer creates a name, password, indicates a phone number, personal and / or passport number, e-mail address.
  • After registering a personal account, the Customer goes through the authorization using the username and password.

Tour selection, booking and buying

  • After authorization, the Customer selects the posted tour through the website.
  • After the Customer selects the appropriate tour, the Customer selects the desired time for the tour through the calendar on the website and makes a reservation.
  • Within 1 (one) day after making the reservation, the Customer receives confirmation and / or rejection of the tour.
  • If the booking is confirmed, the Customer will be redirected to the payment page by clicking on the button.
  • The Customer agrees to deduct the Company’s service fee from his/her personal account.
  • The Customer is entitled to notify the company at least 2 (two) working days before the starting date of the tour and request the participation of a third party in the purchased tour instead of him/her. The company is entitled to refuse the participation of a third party if the third party does not meet the necessary conditions for the tour and does not submit all the documents provided in these terms and conditions. The Company is entitled to claim the Customer for additional costs that may be a result of a third party participation in the tour. In this case, all the requirements and conditions under these terms and conditions apply to the third party.

Tour cancellation and changing rules

  • The Customer is entitled to cancel the tour booking within 2 (two) hours after booking.
  • In case of cancellation of the tour by the Customer after the booking is confirmed by the Company, the following rules apply:
    • In case the Customer cancels the purchased tour, 14 or more days before the start of the tour, the Customer will get a refund of 80% of the paid amount.
    • In case the Customer cancels the purchased tour, within 7 to 14 days before the start of the tour, the Customer will get back 50% of the paid amount.
    • In case the Customer cancels the purchased tour within 48 hours before the start of the tour, the Customer will not be reimbursed for the paid amount.
  • In case of cancellation of the tour by the Company, after the tour price is paid by the Customer, the Company is obliged to return the full amount paid to the Customer within 2 (two) working days after the cancellation.

Payment rule

  • The Customer can make a payment by credit card and / or by transferring the price to the Company’s account.
  • The Company bank account: GE31TB7615136120100002

Rights and obligations of the Parties

  • The Customer is obliged to:
    • Fulfill the obligations under these Terms and Conditions fully and duly.
    • Pay the cost of the tour.
    • Arrive at the place where the tour is starting / implementing in time and present an identity document (ID, Passport).
    • Follow the terms provided in the tour information field or with the information provided by the Company.
  • The Company is obliged:
    • Fulfill the obligations under these Terms and Conditions fully and duly.
    • Provide the service according to the tour purchased by the Customer.
    • Inform the Customer in a timely manner about the changes made in the tour organization.
  • The Company has the right to:
    • Combine different group of Customers in one tour.
  • The Parties agree that the Company is entitled to send news and offers about the Company to the Customer after the expiration of the Agreement, using the communication means of the Customer received as a result of the relationship under the Agreement, and the Customer has the right to refuse to receive notifications.
  • The Company is not liable for any temporary interruptions or delays in the operation of the Website, however it will take all measures to prevent such delays.
  • In case the Customer will not use the purchased tour (for any reason) the amount paid by him will not be reimbursed and the amount remains in the Company.

Exclusion of Company liabilities

  • The company is not responsible for:
    • For loss and / or damage to the Company’s personal belongings during the tour.
    • On the facts of violation of Georgian laws by the Customer.
    • For damage caused by / to third parties.

Regulatory legislation and dispute resolution

  • These Terms are governed by and construed in accordance with the laws of Georgia.
  • All disputes and disagreements between the Parties under this Agreement shall be settled by mutual agreement. In case of unsuccessful negotiations, the dispute will be considered by the court of Georgia.

Force majeure

  • The Parties are exempted from non-fulfillment or improper fulfillment of the obligations under these Terms and Conditions and the Agreement, if it is caused by force majeure circumstances.
  • For the purposes of these Terms and Conditions and the Agreement, force majeure is any circumstance or event that goes beyond the control of the Parties and the occurrence of which makes it impossible to fulfill the obligations under the Agreement and Terms and Conditions.
  • Force majeure includes, but is not limited to: fires, floods, wars, strikes, guerrilla or terrorist acts, civil unrest, pandemics, sabotage and other forms of production, military blockades, uprisings, uprisings, earthquakes, avalanches Control.
  • A party acting in force majeure shall notify the other party in writing of the commencement of force majeure within 10 (ten) calendar days, the estimated duration and its termination.
  • In the event of force majeure circumstances, the parties are obliged to take all appropriate measures to avoid adverse consequences resulting from force majeure circumstances.

Final Provisions

  • If any clause or part of these Terms has been canceled, revoked or terminated for any reason, that clause or part thereof will no longer be used, which will not affect the validity of the remaining clauses of the Terms.